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Marketing and Communications Associate

Rock Region METRO

Job Posting
Dec. 19, 2017


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At Rock Region METRO, you will find a diverse workforce that reflects our community and a commitment to providing world-class transit service. We aim to recruit and hire a diverse workforce that reflects the community we serve. We value the ideas, enthusiasm, and ambition that each person brings. We place no limits to what you can achieve at METRO. We respect and value our employees because we know that we couldn’t do what we do without them.


BRIEF DESCRIPTION:

The METRO Marketing and Communications Associate (MCA) assists the Director of Public Engagement with activities related to branding, marketing and communications; and, is part of a five-member team that includes a customer service specialist and two customer service representatives. This is an internal support position for an entry-level communications professional. METRO offers competitive benefits and market based compensation. The MCA will enjoy the perks of working with a team of dedicated, fun professionals to meet a worthy public need, and will have numerous opportunities to gain valuable work experience.

ESSENTIAL FUNCTIONS:

  • Produces content for various formats and audiences, including but not limited to press releases, articles, social media posts, and talking points;
  • Develops and maintains multiple sets of data, including media lists, collateral materials tracking tools, reports monitoring, and analytics;
  • Assists with collateral materials development;
  • Serves as liaison for ad sales vendor;
  • Assists with community engagement activities, and transit training workshops
  • Performs research in support of team strategies;
  • Maintains website, social media and mobile app updates, including service alerts;
  • Assists with support for pass sales vendors and other partners;
  • Performs audience surveys, and responses;
  • Assists with public information meetings;
  • Attends community events as needed to hone messaging and develop relationships with individuals, organizations, and businesses.


QUALIFICATIONS:

  • Prefer a baccalaureate degree or significant progress towards a degree in marketing, public relations, journalism or related field from an accredited college or university;
  • Prefer marketing or public relations work experience;
  • Prefer experience with publishing, including e-newsletters, blogs, podcasts, and videos;
  • Basic graphic design skills are a plus.· Prefer a baccalaureate degree or significant progress towards a degree in marketing, public relations, journalism or related field from an accredited college or university;
  • Prefer marketing or public relations work experience;
  • Prefer experience with publishing, including e-newsletters, blogs, podcasts, and videos;
  • Basic graphic design skills are a plus.


KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of communication channels and messaging models;
  • Knowledge of formal and informal and quantitative and qualitative research methods;
  • Knowledge of Freedom of Information Act, free speech law, and trademark and copyright law as applied to marketing and communications;
  • Excellent verbal and written two-way communication skills;
  • Excellent project management skills, including planning, prioritizing, time management, budgeting, coordinating, accountability controls and reporting;
  • Advanced word processing, spreadsheet, presentation and content management system skills;
  • Proficiency with social media platforms such as Constant Contact, Facebook, Twitter, Linked In, and Instagram;
  • Public speaking skills;
  • Resourceful problem-solver;
  • Ability to quickly absorb and apply industry information and METRO-specific information;
  • Ability to quickly adopt new and emerging technology;
  • Ability to package information in custom, requested formats.


APPLICATION REQUIREMENTS & INFORMATION:

  • Applications/Resumes with cover letters submitted to Greg Williamson, HR Manager at either the METRO website www.rrmetro.org, or to email address gwilliamson@rrmetro.org with “MCA Application” as subject. Because of the anticipated volume of applicants, no calls or drop-off applications please.
  • Reference and published work examples may be requested at a later date.


Rock Region METRO is firmly committed to a policy of equal employment opportunity and will administer its personnel policies and conduct its employment practices in a manner that results in treatment based on merit, experience and other work related criteria, without regard to race, color, creed, religion, sex, national origin, age, disability or any other protected characteristic under relevant state and federal laws.

Contact Information
Greg Williamson, METRO Human Resources Manager
gwilliamson@rrmetro.org

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