Speaking on the impact of unconscious bias in the workplace and in communications, Dr. Brian Gittens specializes in organizational and leadership development, strategic diversity and inclusion, and change management. Brian is a diversity and inclusion executive, human resource professional, researcher, educator, and consultant with more than 30 years of operational and administrative experience.

Most businesses and organizations, whether large or small, never believe they will face a major crisis that requires a crisis communications response. But nothing can be further from the truth. A public relations crisis can happen at any time, becoming a spiraling crisis especially if a company has no plan on how to respond.